Negotiation and conflict resolution is a very interactive four day course. Participants will learn through role plays, simulations and case study analysis how to be more prepared for the next negotiation in their workplace or on their daily life. The best practices applicable in today’s environment from the most famous negotiators of ancient history (“the Phoenicians”) will be described, analyzed and given to participants as a methodology to apply on their future negotiations. The role of a third party to a conflict resolution will be discussed and practiced. Negotiations from single issue to multiple issue, and cross cultural elements will be analyzed and discussed. The course is 70% of the time interactive. Participants will learn by doing and reading cases and research materials.

Faculty:

Habib CHAMOUN-NICOLÁS